Late Policy

Your scheduled appointment time is reserved specifically for your child.  Please make every effort to arrive on time as a courtesy to all our patients.  If you are running late, calling to notify us helps us accommodate a late arrival better, but does not alter the late arrival policy.  If you are late, we will do everything we can to see your child without inconveniencing other families.  As a last resort, we may have to reschedule your child’s appointment to have adequate time to address his or her treatment needs.

Dr. Nilfa and her team strive to see your child at his or her scheduled time, but sometimes children need more time than allotted.  We also have emergencies that affect our schedule and we may be required to perform unforeseen treatment.  We spend the time necessary with each child to ensure exceptional care and a positive experience.  We ask for your patience if we run behind schedule because if needed, we would spend additional time with your child as well.